Privacy Policy and Terms and Conditions

Rural Bridge SL

According to the Law 34/2002, of 11 July, on information society services and electronic commerce, and in fulfilment of Article 10 of the aforementioned, it is hereby informed that:

This website is the property of Rural Bridge S.L. (hereinafter, Rural Bridge), with Tax Identification Number B01617521, registered in Córdoba, Spain, in June 2020.

Our contact details are:

  • Postal address: Calle Teresa de Calcuta, 22. Postcode 14011, Córdoba. Spain
  • Email address info@ruralbridge.es

Intellectual and Industrial Property

According to Royal Legislative Decree 1/1996, of 12 April, on Intellectual Property Law Rural Bridge owns the intellectual property rights to this website by virtue of its creation and consists of personal and patrimonial rights, which grant the author full disposal and exclusive right to exploit the work, with no limitations other than those established in said Law.

Rural Bridge therefore has the exclusive right to exploit this web space in any form, and in particular, the rights of reproduction, distribution, public communication, and transformation, which may not be carried out without its authorisation. The reproduction, distribution, and public communication, in whole or in part, of the contents of this web page for commercial purposes is expressly prohibited.

In general, the User undertakes to respect the Intellectual and Industrial Property rights belonging to its owner. Rural Bridge reserves the right to take legal action corresponding to the illicit use of the website as well as its contents for the violation of the aforementioned conditions.

Copyright in all multimedia materials (photographs, illustrations, texts or videos) provided on this Website by Rural Bridge is owned by Rural Bridge or the original creator of the material. Rural Bridge grants the User a limited, non-exclusive, non-transferable licence to use the materials on this Website for bona fide purposes relating to their interaction with it. Unless explicitly stated otherwise, copying, reproduction, downloading, distribution or modification, whether electronically or mechanically, of any content on this Website is prohibited without authorisation from Rural Bridge. This licence shall be deemed terminated, without prior notice, at the moment the User infringes these Terms and Conditions.

Privacy policy and personal data protection

In accordance with LO 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights Rural Bridge S.L. guarantees that the User's personal data will be processed with adequate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, by applying appropriate technical or organisational measures at its disposal.

The data collected will be for the continuous improvement, expansion and management of the services made available to the User, as well as for subsequent support and resolution of User queries or problems. This collection will be carried out through forms, emails, as well as those that may be obtained from the Social Networks of those users who have decided to join the profile created by Rural Bridge on Facebook, LinkedIn, Twitter or Instagram, always in accordance with the Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce. Hereby considering the User's consent to the use of data that appears on their profile on the aforementioned social networks.

The User will always be able to manage their personal data through the privacy settings provided by the different platforms.

IP Addresses and Web Servers

All information used by the web server, for example the IP address or URL used by the user, will be logged for subsequent processing for statistical purposes only, such as number of visits, access point, etc.

Third-party links

Links to third-party websites are provided in the various sections of this website with the intention of providing additional information on various aspects and/or as marketing and advertising elements.

Rural Bridge has taken all necessary measures to prevent any type of harm to the end user. However, Rural Bridge is not responsible in any way for the accuracy, truthfulness, validity, availability, or legality of the content of websites linked to by these external or third-party links.

Email distribution lists

If the User completes any of the forms available on the Website for the purpose of receiving advertising and promotional emails, they express their wish for Rural Bridge to keep their electronic address on a list for this purpose, and it is Rural Bridge's duty to comply with the Organic Law on Data Protection (LOPD) and the Law on Services of the Information Society and Electronic Commerce (LSSI-CE).

The user may revoke their consent and request deletion from our mailing lists at any time by sending an email to info@ruralbridge.es.

Modifications to the Terms and Conditions

Rural Bridge may review these Terms and Conditions without prior notice. Such modifications will take effect immediately from the moment of their publication on this website, so it is the User's responsibility to visit this page periodically to determine the current Terms and Conditions to which they must adhere at that time.

In the event that any provision of these Terms and Conditions is declared invalid, unenforceable or illegal by a court, such provision shall be deemed to be excluded from the Terms and Conditions, with the remaining provisions remaining in full force and effect.

Applicable law and jurisdiction

This Website is owned by Rural Bridge, with operations in Spain. Rural Bridge makes no representation as to the applicable legality in other countries, either inside or outside the EU, and therefore access and use of this Website from outside Spain is prohibited.

These Terms and Conditions, as well as any aspect relating to the Rural Bridge website, are governed by the laws in force in the Kingdom of Spain, and the User irrevocably agrees to submit to the exclusive jurisdiction of the ordinary national courts and tribunals of the city of Cordoba.

User Obligations

This website allows User access using a Username and Password. The User agrees:

  1. Make legitimate use of the website, complying with the Terms and Conditions in force at any given time.
  2. Provide only accurate and truthful information during the registration process and keep it duly updated. The use of data belonging to someone other than the User, in whole or in part, is strictly prohibited.
  3. Notify Rural Bridge immediately of any unauthorised use of your Username and Password, using the form available on this website or by email to info@ruralbridge.es.
  4. Assume full responsibility for any risks arising from the use of the Web site or from sharing your Username and Password with third parties.
  5. Take appropriate security measures when accessing this website from a public computer or a public network. If a secure access environment cannot be ensured, the User should not use this website.
  6. Do not use the services of this website to share material that is defamatory, slanderous, obscene, incites hatred or violence, discriminates on grounds of race, sex, religion, etc., or infringes good faith, rights and freedoms, honour, privacy and, in general, existing law.
  7. Do not use the services of this website to share material that infringes any intellectual property rights.
  8. Do not use the services of this website to carry out acts in bad faith, such as spreading viruses or any type of malicious application, sharing unwanted (spam) and/or invasive advertising material, or carrying out fraudulent practices of any kind.
  9. Do not use the content or services of this website for any purpose other than those explicitly set out in these Terms and Conditions.
  10. Furthermore, Rural Bridge reserves the right to take any legal action deemed in its interest in the event of a user's breach of these Terms and Conditions.

Rural Bridge is not responsible for user-generated content and reserves the right to remove any User post that infringes any point of these Terms and Conditions, and may result in the User's temporary or permanent deactivation.

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Sale and Purchase Agreement

The User's completion of a purchase process on this website will be understood as mutual consent between the User and Rural Bridge, with the sales contract being perfected, as set out in the Articles 1258 and 1450 of the Civil Code. Similarly, by means of said purchase process, the User confirms having read and accepted these Terms and Conditions.

Notwithstanding, Rural Bridge reserves the right to reject and/or cancel orders from Users with whom:

  1. There is an ongoing legal dispute.
  2. You have previously violated these Terms and Conditions (or those Terms and Conditions applicable at the time of purchase).
  3. Provided false or incomplete information.
  4. Engage in any known illicit activity.
  5. You make use of this Website or any product/service of Rural Bridge contrary to these Terms and Conditions, the Law, morality, good customs or public order.

Rural Bridge shall not be held responsible in the event of product unavailability due to force majeure or errors in the order.

The electronic information generated by the purchasing process will be retained by Rural Bridge, in compliance with the data protection policy defined in this document. The User has the right to request a copy of this at any time by using the contact form provided on our website or by email to info@ruralbridge.es.

Website Availability

The Rural Bridge website is a software programme that requires maintenance and security and improvement updates, meaning that services may be temporarily affected or disabled. Rural Bridge will notify of these maintenance periods whenever possible, but will not be held responsible in any case for any inconvenience caused by them.

Similarly, the website is hosted on servers (computer equipment) that may experience temporary outages due to maintenance or other force majeure events, and Rural Bridge shall be exempt from any problems related to service unavailability in such situations.

Rural Bridge shall not be liable in any event for damages arising from the User's use of computer equipment and/or networks to which they connect, as well as for any other reason beyond Rural Bridge's control, including service outages, interruptions, computer viruses, breakdowns, etc.

By confirming these Terms and Conditions, the User releases Rural Bridge from liability for service failure, and waives the right to compensation for damages, losses, and loss of profits.

Product descriptions and prices

The prices shown in the shop and in the shopping cart on this website will be displayed in Euros, always including VAT.

Despite our best efforts to keep the information on the website up to date and complete, errors may occur in the prices shown or in product descriptions.

In the event that a User has completed a purchase process and Rural Bridge detects an error in one or more of the prices that make up said purchase, we will notify the User of this problem, who may opt to cancel the purchase at no cost.

Likewise, if we detect that the description shown for a product does not match reality, we will contact the User as soon as possible, with the possibility of the User terminating the contract also being applicable.

Website payments

Any potential discounts and/or additional costs that affect the total order cost will be shown in the shopping basket before the purchase process is confirmed, so that the User can verify and confirm them before proceeding to the payment gateway.

These additional costs include those relating to shipping expenses, which may be covered by Rural Bridge in the event of a promotion to that effect and provided that the stipulated conditions for benefiting from it are met.

Payment can be made by bank card (both debit and credit) or by cash on delivery upon receipt of the order.

Upon payment by card, the website will redirect you to the Payment gateway provided by the entity Banco Bilbao Vizcaya Argentaria (BBVA). This gateway provides a safe environment in which the User must complete their bank card details. As set out in the User Obligations section of this document, the User agrees to provide only accurate and true information during this process. Rural Bridge will not be able to access the information from this payment gateway under any circumstances; this transaction is solely between the User and the BBVA entity.

Deliveries

The dispatch of products purchased by the User will be carried out as soon as possible, taking into account business hours and product availability.

Shipments of purchases made on the website will be handled by the company Correos using the Correos Express service. This service guarantees delivery within 48 working hours. If the delivery deadline is not met, the User must contact Rural Bridge as soon as possible.

The User undertakes to provide true delivery details, to an address where delivery by Correos is possible.

Rural Bridge shall not be held responsible in any case for delivery delays, and Correos (the Spanish postal service) shall be liable according to its terms and conditions of service.

Rural Bridge may cancel a shipment if: (i) the destination is outside the area where Rural Bridge or Correos operates, (ii) the shipping address does not exist, (iii) the shipping address is unreachable, and/or (iv) one or more of the ordered products are no longer available and no agreement is reached between the User and Rural Bridge for their replacement.

Cancellation and returns

The User has the right to withdraw from the contract entered into with Rural Bridge, without needing to provide a reason, within a period not exceeding fourteen (14) calendar days after receipt of the purchase. If the same order is delivered in different packages, the date will be considered from the receipt of the last package.

For health and hygiene protection reasons, returns of products that have been opened, show signs of use, or whose security seal has been torn or tampered with will not be accepted. The product must be returned in the same condition it was delivered. In the case of faulty products not manufactured by Rural Bridge, the warranty will be that stipulated by the manufacturer(s) of such products.

To exercise the right of withdrawal, the User must contact Rural Bridge with said decision before the aforementioned period expires, indicating the order number and the email address with which the order was placed, as well as any additional comments they wish to communicate to the Rural Bridge team. The User will receive confirmation of the withdrawal and an address to which they will have to send the product(s) in a condition equal to or similar to how they were received. The right of withdrawal does not apply when product customisation has been expressly requested for the user. Likewise, withdrawal does not apply when a service has been contracted.

The return of the product(s) to Rural Bridge will be the responsibility of the User and, likewise, the User will be responsible for any associated shipping costs.

On receipt and verification of the integrity of the returned product(s), Rural Bridge will issue a refund of the amount paid by the User within a maximum of 14 calendar days. The refund will be made using the same payment method as the purchase, unless the User explicitly communicates a different preference.